{"id":50,"date":"2023-11-13T11:51:24","date_gmt":"2023-11-13T11:51:24","guid":{"rendered":"https:\/\/z0uxofpcyi.onrocket.site\/?page_id=50"},"modified":"2024-11-19T10:17:45","modified_gmt":"2024-11-19T08:17:45","slug":"oroi-xrisis","status":"publish","type":"page","link":"https:\/\/olivecollection.gr\/en\/oroi-xrisis\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"
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Terms of use<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The website www.olivecollection.gr (hereinafter referred to as \"olivecollection e-shop\") is an online store created and operated by the company called \"Olive Collection Epsilon Estate IKE\" located in Heraklion, Crete, on the hill of Semeli, Malades, P.C. 71500, tel. 0030-2810-319222, email: info@olivecollection.gr (hereinafter referred to as the \"COMPANY\").<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>

    Any reference to \"olivecollection e-shop\" in this website refers to the COMPANY which is the seller of the products \"Olive Collection\" (hereinafter the \"Products\") the construction and operation of the e-shop, the reception and execution of orders, the realization and management of sales and the provision of services related to the sale of products.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
    Each Customer refers to the visitor and\/or user of the olivecollection e-shop and\/or buyers of its products and services.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>

    The use of the <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> as well as the submission of orders by the Customer implies his full and unconditional agreement with the present terms of use (hereinafter the \"Terms of Use\"), which apply to the entire content and services of the e-shop. The Customer must carefully read the Terms of Use before using the website. <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> and if he does not agree, he must not use the services and its content. The further use of the \"olivecollection e-shop\" amounts to automatic express and unconditional acceptance of the Terms of Use. The Customer is requested to check the content of the Terms of Use for possible changes. Continued use of the website even after any changes means the Customer's unconditional, unconditional acceptance of the Terms of Use.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>

    The personal data of its Customers <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> are processed in accordance with the applicable legislation and the COMPANY's Personal Data Policy, which is available Here.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
    Customers are advised to read the Privacy Policy before using the website. <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\".<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>

    The COMPANY ensures at all times that the operation of the <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> including these Terms of Use and the Personal Data Policy with all relevant laws and regulations, including, but not limited to, consumer rights legislation, e-commerce legislation, data protection legislation, labour legislation, anti-money laundering legislation, health and safety requirements and all other legal provisions relating to the operation of its business; <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>

    COMPANY reserves the right to freely modify or revise the Terms of Use and the Personal Data Policy whenever it deems necessary, undertakes the obligation to inform the Customers about changes, through this website or the updates listed in the <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>. Contracts through the <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> are prepared in Greek and\/or English.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      All the content of the <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span>, including the name, URL, distinctive title, trademarks, logos, images, graphics, photographs, designs, text, software, settings, etc. . are the intellectual property of the COMPANY and are protected according to the relevant provisions of Greek Law, the wider Law and International Conventions. As far as the intellectual and industrial property rights of third parties (e.g. of collaborating websites, members or companies) are concerned, their protection is the exclusive responsibility of their owners.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

      It is prohibited to copy, transfer or create derivative works based on the content of this website or to mislead the public about the actual site. Reproduction, analog or digital recording, re-publishing, uploading, uploading, communication, processing or transmission or other use of the content in any other way or means for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

      Under the terms and conditions set forth herein and in the applicable laws and amendments, the COMPANY grants to the Customer, for the conditions of use of the <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span>, an immediately transferable, personal, limited right to access and use the e-shop and its contents. Therefore, the Customer is obliged to refrain from any action through which it is intended to modify, reproduce, publicly display or use the e-shop and its contents for any public or commercial purpose.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

      The individual storage and copying of parts of the content on a simple personal computer for the Customer's strictly personal use is extremely permitted. A prerequisite is the lack of intention for commercial exploitation. In no case, however, can be interpreted as an indication of a concession of intellectual property rights by the COMPANY.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        COMPANY is committed to the accuracy, truth and completeness of the information provided in the\u00a0\"olivecollection e-shop\"<\/span>, regarding the identity of the COMPANY and the transactions provided through the e-shop. The COMPANY, in the context of good faith, is not responsible and is not bound by electronic data entries made by error\/overlap in common experience and is entitled to correct them whenever it becomes aware of their existence.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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          4.1. The Customer of <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span> and its services are rendered that you will find the e-shop in accordance with the law and morality. The use of the <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span> and services provided by the COMPANY must be done exclusively for legitimate purposes and in a way that does not restrict their use by third parties. Therefore, the Customer is obliged to refrain from acts or omissions that may cause damage or malfunction of its services or that limit the use of the e-shop by third parties.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

          Indicatively, the Customer hereby guarantees:<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

          • That it will not violate the article of the existing legislation.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>
          • That it refrains from any publication and transmission of slanderous, defamatory or offensive for the COMPANY and for third parties. It will also refrain from publishing any content that is unlawful, threatening, obscene, vulgar, that may constitute a violation of the personality and privacy of a third person or that discriminates on the basis of race, gender, religion, nationality, physical. . . disability, sexual orientation or age.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>
          • That it will refrain from any action that will infringe the name, logo, trademark, patent, trade secret and intellectual and proprietary rights of the COMPANY and third parties.<\/span><\/span><\/span><\/span><\/span><\/span><\/li><\/ul>

            4.2.Furthermore, the Customer assumes responsibility for any damage caused to COMPANY by bad or improper use of the relevant services. In the event that any kind of use is detected from the indicative ones mentioned above, the COMPANY reserves the right to automatically delete the Customer's account, without warning, proceeding to any action provided by the legislation and the relevant provisions, while it is entitled to claim compensation for any damage caused by its tortious behaviour.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

            4.3. The Customer's <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span> is also responsible for maintaining the secrecy of his account and the access data to it, in order to prevent malicious use by third parties and to bear the responsibility for a damage caused by COMPANY by failure to comply with this obligation of secrecy. In the event that some kind of use of the indicative aforementioned is detected, COMPANY reserves the right to automatically delete it without notice, proceeding to any action provided for by the applicable legislation and relevant provisions.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

            4.4 The Customer is responsible for every action and work performed through his\/her account. He must ensure that both he and anyone else who has been authorised by him has the <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span> comply with these Terms and with any applicable national, Community and international law, including the rules relating to the receipt, storage and handling of personal data and throughout the use of the services of the website; <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>

            4.5. The Customer:<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

            \u00a0 \u00a0 \u03b1) Bears full responsibility for the accuracy and quality of the data it enters in the <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>

            \u00a0 \u00a0 b) It has the obligation to prevent unauthorised access to the <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span> with the data registered by them and to inform the COMPANY in any case of use without authorization or special permission.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

            4.6 The Customer is fully responsible for any incorrect - during the purchase process - deposit of credit or debit card data as well as for any incorrect entry of data in the PAYPAL system that may cause damage to him without any fault of the COMPANY, during which it can not be reflected. no decision on this ground. Similarly, in case of interception of the above payment data that is not due to the fault of COMPANY but to a gap in the Customer's virus protection software, the latter is fully responsible.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

            4.7. The Customer is responsible, after registering with the <\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span> and during the purchasing process via <\/span><\/span><\/span><\/span> to correctly enter the requests for the completion of the transaction of his products.<\/span><\/span><\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              The COMPANY in the context of its transactions from the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span> is not responsible and has no obligation as follows:<\/span><\/span><\/span><\/span><\/p>

              5.1 There is no obligation to compensate for any damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, if they are due to the fault of the Customer.<\/span><\/span><\/span><\/span><\/p>

              5.2. It does not guarantee the availability of the products exposed to the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span> inasmuch as the sale of these as shown in the <\/span><\/span>\" olivecollection e-shop\" <\/span><\/span><\/span> may, for technical reasons, not correspond to the actual products. In such a case, it informs based on the data about the offer or non-participation of the Customer and undertakes in case of a change in these data, to inform the Customers in time about the non-sale, in which case it has no further responsibility.<\/span><\/span><\/span><\/span><\/p>

              5.3. The <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span> provides the content (e.g. information, names, photos, illustrations), products and services available through the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span> \"just as they have\". In no case the COMPANY is not liable civilly or criminally for regular damage (positive, special or consequential, which indicatively and not limitedly, severally and \/ or seriously consists of loss of profits, data, lost profits, monetary compensation, etc.) that may be suffered by a Customer of the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span> or a third party from a cause related to the operation or not and\/or use of the\u00a0\"olivecollection e-shop\"<\/span>\u00a0inability to provide services and\/or products and\/or information available through it and\/or any unauthorised interference with products and\/or services and\/or information available through it. On the contrary, the COMPANY makes every effort to ensure the completeness and validity of the information provided on the <\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span>, both as regards the appearance of the essential technical characteristics of the products made available and the accuracy of the information provided by the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span> services, without prejudice to any technical, typographical or other errors that may have occurred inadvertently.<\/span><\/span><\/span><\/span><\/p>

              5.4. It is not liable for any damage caused to any third party that will result from the violation of the above 4 terms.<\/span><\/span><\/span><\/span><\/p>

              5.5. is not responsible for any violation of the provisions on personal data made by the Customer, without the fault of the COMPANY, as well as the other general terms as described above and below.<\/span><\/span><\/span><\/span><\/p>

              5.6. It is not responsible for the purchase of incorrect - during the process of purchasing products through the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span> - registration of the Customer's credit or debit card details and for any incorrect entry in the PAYPAL system that may damage the latter through no fault of its own, in case of interception of payment data without any other data not due to a fault of the latest software of its platform.<\/span><\/span><\/span><\/span><\/p>

              5.7. is not liable for market damage from incorrect registration by the Customer as well as from the industry of false confirmations or statements of data.<\/span><\/span><\/span><\/span><\/p>

              5.8 The Customer is not liable for any form of damage suffered by the Customer from the use of the pages, services and options, which he\/she undertakes on his\/her own initiative and with the knowledge of these Terms of Use.<\/span><\/span><\/span><\/span><\/p>

              5,9. It does not guarantee that the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span>, its services, options and contents provided without interruption or without errors. It is simply responsible for the immediate or the fastest possible restoration of the operation of the website in the event of any technical problem.<\/span><\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                Persons who are 18 years of age or older have the right to place an order. In case of false or altered data, the COMPANY does not bear any responsibility and will charge the Customer with the shipping costs of the Product. The order is valid after the required fields are filled in the online order form of the\u00a0\"olivecollection e-shop\"<\/span>. To complete the process it is necessary to read and understand these Terms of Use and to accept them. Partial or total cancellation or change of the order can only be made after having informed the COMPANY within forty-eight (48) hours at +30-2810-319 222 or via email: info@olivecollection.gr . In any other case, the Customer is charged with the shipping costs to and from the COMPANY, according to the price list of the cooperating distribution company. In case of an error in the entry of the stock of the Product, the COMPANY will immediately inform the Customer in order to cancel or modify the order.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                  The posted prices of the products in the\u00a0\"olivecollection e-shop\"<\/span>\u00a0are defined by the COMPANY and are always in a clearly legible position near each product. Prices may change without notice whenever the COMPANY deems it necessary. Prices include VAT. By confirming the order, the Customer finalizes that he\/she will receive the product at the price accepted even if the price of the product is modified at a future date. In case of an error in the entry of the price of the product, the COMPANY will immediately inform the Customer who reserves the right to cancel the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      Customers of the online store can pay for their online order by choosing one of the following payment methods:<\/span><\/span><\/p>

                      • Credit or Debit Card<\/span><\/span>
                        The charging of the credit or debit card of the customer of the e-shop installation, after prior verification and certification of its validity, during the approval and acceptance of the order. The customer is solely responsible for the correct recording and truthfulness of the credit card details and the company is not responsible in case of error. Accepted cards are those of Visa & MasterCard.<\/span><\/span><\/li><\/ul>
                        • PAYPAL<\/span><\/span>
                          To pay for the order via paypal the customer only needs to use the email address and password to access the paypal account he has opened. No need to enter his card details for each payment. The customer needs to add a card to the paypal account and just log in with his email address and password to make his purchase.<\/span><\/span><\/li>
                        • Bank Transfer
                          Transfer of the cost of the order from the Customer's bank to one of the Company's accounts. Use the order number as the reason.<\/span><\/span><\/li>
                        • \u00a0Replacement
                          It is possible to pay for the order upon delivery by ACS Courier with an additional charge to the Customer, the amount of which is presented upon completion of the order.<\/span><\/span><\/li><\/ul>

                          The dispatch process starts according to the time and date that the amount of the transaction appeared in the COMPANY's bank accounts.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                          The <\/span><\/span><\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span><\/span><\/span> accepts orders for product deliveries all over the world.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                          The delivery of orders through the online store is carried out by a transport company cooperating with us and based on the following plan:<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                          • Within 5 working days in Greece.<\/span><\/li>
                          • Within 5-12 working days for European countries.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>
                          • Within 12-17 working days for countries outside Europe.<\/span><\/span><\/span><\/span><\/span><\/span><\/li><\/ul>

                            Order delivery method - charges for deliveries.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                            The Products that have been ordered are sent to the address and the recipient that the Customer has indicated when placing the order. The Customer chooses from the available means of delivery. The dispatch of the Products shall be charged to the Customer as follows:<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                            • Ten (10) euros for European countries.<\/span><\/span><\/span><\/span><\/span><\/span><\/li>
                            • Fifteen (15) euros for countries outside Europe.<\/span><\/span><\/span><\/span><\/span><\/span><\/li><\/ul>

                              Shipping is free of charge (regardless of the country of destination) if the order exceeds the amount of seventy-five (75) euros.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                              General conditions for sending products and services.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                              The COMPANY reserves the right to modify the ways, conditions and prices of shipment at will and without prior notice, it is obliged to inform its prospective Customers about these changes by revising these Terms of Use.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                              In case of special circumstances and force majeure (strikes, natural disasters, holidays, etc.) the COMPANY bears no responsibility for the delay in delivery of the product.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                              Responsible for the receipt on behalf of the customer.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                              The receipt in each case is made by the person named in the order as the recipient with the demonstration of the identity card or passport or generally public document suitable for the demonstration of identity.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t10. Security of transactions<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                                COMPANY is committed to ensuring the security and integrity of the data it collects about its users.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>

                                The COMPANY has adopted procedures that protect the personal data that users enter in the \"olivecollection e-shop\" or provide by other means (e.g. by telephone). These procedures protect users' data from unauthorized access or masking, loss or misuse, and alteration or destruction. They also help to certify that they are accurate and analytically correct. Your connection to the katerinavassou e-shop is secure because SSL (SecureSocketLayer) technology. SSL technology relies on a code key to encrypt data before it is sent over the (SSL) connection. The security check between the data and the Server is based on the unique key that fully secures the communication. The browsers (browsers) NetscapeNavigator, InternetExplorer, MozillaFirefox, Opera, GoogleChrome, Safari support the SSL protocol and it is recommended to use them to connect to the website of the e-shop of katerinavassou.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t11. Product Ordering and Consumer Protection<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                                  Orders through the <\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span> are distance sales contracts, which are governed by the legal framework of Law 2251\/1994 (as currently in force).<\/span><\/span><\/span><\/span><\/p>

                                  The Customer has the right to place a valid order through the <\/span><\/span>\"olivecollection e-shop\"<\/span><\/span><\/span>, provided that he\/she is legally capable of complying with the provisions of the Greek Civil Code (provided that he\/she has reached the age of ten and has not been subjected to legal representation for the conclusion of sales contracts). Orders may also be placed by legal representatives of legal entities. The COMPANY, reserves the right to claim the return from supervision or guardian of any orders made by legally incapable persons.<\/span><\/span><\/span><\/span><\/p>

                                  No valid sales contract through the <\/span><\/span>\"olivecollection e-shop\" <\/span><\/span><\/span>cannot be considered to have been concluded between the Customer and the COMPANY, if, previously the submitted order has not been checked and accepted by the latter and no confirmation of the order has been sent to the Customer.<\/span><\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                                    12.1 The Customer may not withdraw without stating the reason for withdrawal. Only after contacting. the Customer Service Department of the COMPANY, either by phone (tel: +30-2810-319222, or by sending an e-mail to info@olivecollection. gr <\/span>:<\/span><\/span><\/span><\/span><\/p>\n

                                    a) communicates his\/her intention to have the product received replaced;<\/span><\/span><\/span><\/span>
                                    (b) indicate which product he\/she wishes to receive as a replacement
                                    \u03b3) <\/span><\/span><\/span><\/span>returns the products without undue delay<\/span>
                                    \u03b4) <\/span>shall bear the cost of returning the products<\/span>
                                    (e) the new product is shipped<\/span><\/p>\n

                                    12.1. Returns of products due to delivery errors<\/span><\/span><\/span><\/span><\/p>\n

                                    In all cases in which other than the sold ones are delivered, by type or quantity or missing property that has been previously agreed in writing with the COMPANY, the Customer returns the Products for inspection and verification of the error. In this case, the costs of returning the Products to COMPANY as well as the costs of resending them to the Customer are borne by COMPANY, as long as the method of return proposed by COMPANY is followed.<\/span><\/span><\/span><\/span><\/p>\n

                                    12.2. Returns of defective products (Legal Guarantee)<\/span><\/span><\/span><\/span><\/p>\n

                                    The COMPANY is obliged to deliver to the Customer the agreed products and without actual defects, in accordance with article 5 of Law No. 2251\/1994 and no. of the Civil Code.<\/span><\/span><\/span><\/span><\/p>\n

                                    In case the product is found to be defective, the following applies:<\/span><\/span><\/span><\/span><\/p>\n

                                      \n
                                    • The return of the replacement product should be made with all the documents that accompanied the product (e.g. DAT, Retailer's Ap. etc.) and complete with its packaging. If it is a defect found later than delivery and the packaging is not present or also the packaging of the product was received by the distributors upon delivery of the item is not the packaging of the product.<\/span><\/span><\/span><\/span><\/li>\n
                                    • Return of products via courier. In cases of return via courier, the COMPANY will be charged with the return costs and the shipping costs of the replacement or repaired product.<\/span><\/span><\/span><\/span><\/li>\n
                                    • After the return of the products, the defect reported by the Customer is checked and then the Customer is contacted to inform him\/her about the results of the check.<\/span><\/span><\/span><\/span><\/li>\n
                                    • If the defect is found, repair application, or replacement of the product, other cancellation of the transaction if it is not possible to repair the product in a reasonable time and can not be found by the COMPANY another product of equivalent or better characteristics or equivalent value for replacement. In case of cancellation of the transaction the refund of the original purchase is made in the same way as the original payment of the Customer to the COMPANY.<\/span><\/span><\/span><\/span><\/li>\n
                                    • In particular, in case of credit card billing the COMPANY is obliged to inform the issuance for the cancellation of the transaction and the bank that will proceed to any bank that is provided for under the contract that has been drawn up with the Customer without any further responsibility of the COMPANY. . The COMPANY after such notification shall not be responsible for the time and manner of execution of the counter-billing, regulated by the aforesaid contract. In the case of payment on delivery, if the Customer had chosen this option, it will be done by returning the money to this store of the COMPANY's network. In the case of payment by bank transfer a reverse bank transfer from the COMPANY's accounts to the Customer will be applied.<\/span><\/span><\/span><\/span><\/li>\n
                                    • In case the products are returned damaged or incomplete the COMPANY has the right to claim compensation from the Customer, the amount of which is determined by the condition of the products and does not proceed to unilateral and without exception in full or partial set-off of the claim against the Customer.<\/span><\/span><\/span><\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                                        The products made available by the COMPANY are long-lasting products that carry all necessary certification of safe operation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t14. Applicable Law - Jurisdiction - Extrajudicial Dispute Resolution<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                                          These Terms of Use are governed and supplemented by Greek law, EU law and relevant international treaties.<\/span><\/span><\/p>

                                          Subject to the provisions of mandatory law, any dispute arising from the application of these Terms of Use shall be resolved by the competent courts of Piraeus.<\/span><\/span><\/p>

                                          For out-of-court dispute resolution, the Customer may address the competent bodies for out-of-court settlement of consumer disputes, namely the General Secretariat for Consumer Affairs of the Ministry of Development and Competitiveness (Pl. Kanigos, 10181, Athens, www.efpolis.gr, 50, tel.: 2103843549), the Consumer Advocate (www.synigoroskatanaloti.gr, 144 Alexandras Street, 114 71, Athens, tel.: 210 6460734, fax: 210 6460414, 210 6460414, 210 6460414), 210 6460414 1 \/1994) located in the local municipalities of the country.<\/span><\/span><\/p>

                                          In accordance with Directive 2013\/11\/EC, which was incorporated into Greek legislation by means of KYA 70330\/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided for throughout the European Union. If a dispute arises in relation to the purchase made by the Customer from the \"olivecollection e-shop\"<\/span> and residing in the European Union can visit the following website\u00a0<\/span><\/span>https:\/\/webgate.ec.europa.eu\/odr\/main\/ ?event=main.home.show<\/span><\/span>\u00a0for an out-of-court settlement of his dispute.<\/span><\/span><\/p>

                                          The Alternative Dispute Resolution (ADR) Entity certified for this purpose is: European Consumer Centre of Greece (ECCGREECE), Leof. Alexandras 144, 11 471, Athens, Greece, +30 2106460284 +30 2106460784,\u00a0<\/span><\/span>info@eccgreece.gr<\/span><\/span>. The Customer may contact the above body in order to guide him\/her throughout the whole procedure of submission and processing of his\/her complaint.<\/span><\/span><\/p>

                                          You can read the Consumer Code of Conduct for E-Commerce as published in Government Gazette 969\/22.03.2017 here.<\/span><\/span><\/p>

                                          In case you wish to make a complaint please contact us either by phone at +30-2810-319222 or by e-mail at <\/span><\/span>info@olivecollection.gr<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                                          \u038c\u03c1\u03bf\u03b9 \u03c7\u03c1\u03ae\u03c3\u03b7\u03c2 1. \u0393\u03b5\u03bd\u03b9\u03ba\u03bf\u03af \u038c\u03c1\u03bf\u03b9 \u0397 \u03b9\u03c3\u03c4\u03bf\u03c3\u03b5\u03bb\u03af\u03b4\u03b1 www.olivecollection.gr (\u03b5\u03c6\u03b5\u03be\u03ae\u03c2 \u03c4\u03bf \u201colivecollection e-shop\u201d) \u03b5\u03af\u03bd\u03b1\u03b9 \u03ad\u03bd\u03b1 \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b7\u03bc\u03b1 \u03c0\u03bf\u03c5 \u03b4\u03b7\u03bc\u03b9\u03bf\u03cd\u03c1\u03b3\u03b7\u03c3\u03b5 \u03ba\u03b1\u03b9 \u03bb\u03b5\u03b9\u03c4\u03bf\u03c5\u03c1\u03b3\u03b5\u03af<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"yoast_head":"\n\u038c\u03c1\u03bf\u03b9 \u03a7\u03c1\u03ae\u03c3\u03b7\u03c2 - 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